Warranty

Limited Lifetime Warranty

We design our bottles to make hydration easy, fun, and ready for life’s chaos  — and we stand behind that promise. Every Owala® bottle, mug, and tumbler is covered by a Limited Lifetime Warranty against defects in materials and workmanship. Accessories and soft goods are covered under a One-Year Limited Warranty. Please refer to the individual product page to confirm which warranty applies to your item.


If something’s off, we’ll make it right.

▾ What is covered?

▾ What isn't covered?

 How long are products covered?

 Are customized products covered under warranty?

 Are special edition or Color Drop bottles covered under warranty?

 How to submit a warranty claim


 Warranty Limitations

Still Have Questions?

If you’re unsure whether your product qualifies for warranty coverage, contact our team and we’ll help sort it out.

Submit a Warranty Claim