FAQ
Top Questions
Do Owala bottles/tumblers contain lead?
Can I put other beverages in there besides water?
Are Owala bottles dishwasher safe?
Are Owala bottles microwave safe?
When will my order be delivered?
What is FreeSip® technology?
Have Owala bottles been tested?
Where can I find the size/dimensions of each bottle?
What are the instructions for use?
What is Color Drop?
Customization & Corporate Gifting
Does Owala offer custom tumblers or water bottles?
How do I make a custom Owala bottle?
Does Owala offer corporate gifting or bulk customization?
Can't I just place a bunch of small customized orders to get to my quantity?
So, how do I get my hands on 16 to 100+ units?
Product Care
How often do I need to wash my Owala bottle?
How do I clean the different parts of my Owala bottles?
Are Owala bottles freezer safe?
Orders & Warranty
How can I check, update, change, or cancel my order?
Do Owala bottles have a warranty?
What payment types do you accept?
Can I place an order with expedited shipping?
What is Owala's return policy?
Where does Owala ship to?
